Terms of service
Welcome to Boxpair. These Terms & Conditions explain the rules for using our website and purchasing products from us. By visiting our website or placing an order, you agree to follow these terms.
Please take a moment to read them before using our website. If you do not agree with these terms, please do not use the website or place an order.
1. Using Our Website
You must be legally able to enter into a contract in your place of residence to use our website and purchase from us.
You agree to use the website only for lawful purposes and not to use it in a way that could damage, disrupt, or interfere with our website, services, or other customers.
You must not use our website to upload or transmit viruses, malicious code, or anything that could compromise the security or operation of our website.
2. Our Website & Services
We do our best to keep the information on Boxpair accurate and up to date. However, there may occasionally be errors, missing information, or details that need updating.
We may update, change, or remove website content, products, services, or features from time to time.
We may also temporarily suspend parts of the website when necessary for maintenance, updates, security, or other operational reasons.
3. Products & Product Information
We try to display our products, images, colours, descriptions, and pricing as accurately as possible.
Please be aware that colours can look slightly different depending on your device or screen settings.
Product availability can change without notice, and we may limit quantities or discontinue products where necessary.
If a product becomes unavailable after you place an order, we will contact you and explain the available options.
Our Returns & Refunds Policy explains your options if you need to return an item.
4. Prices & Payments
Product prices are shown on our website and may change from time to time.
We reserve the right to correct pricing errors or other mistakes on the website. If an incorrect price has affected an order, we may contact you before processing the order further.
You are responsible for providing accurate billing and delivery information when placing an order.
5. Orders
Placing an order through our website does not necessarily mean that the order has been accepted.
We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including suspected fraud, incorrect pricing, product availability issues, or unusual ordering activity.
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
We may also limit quantities where we believe orders are being placed for resale or distribution purposes.
6. Your Account & Information
If you create an account or provide information when placing an order, you are responsible for making sure the information you provide is accurate and up to date.
This includes your name, email address, billing information, and delivery address.
Please let us know as soon as possible if any of your information changes.
7. Third-Party Services
Some parts of our website may rely on third-party services or tools, such as payment providers, analytics services, delivery services, or other technology providers.
These services may have their own terms and privacy policies. We are not responsible for the policies or operation of third-party services that are outside our control.
8. Third-Party Links
Our website may occasionally contain links to other websites or services.
These links are provided for convenience and do not mean that Boxpair operates or endorses those websites.
We are not responsible for the content, security, availability, or practices of third-party websites. We recommend reviewing their own terms and privacy policies before using them.
9. Reviews, Feedback & Other Content
If you send us feedback, reviews, suggestions, ideas, photographs, or other content, please make sure you have the right to share it with us.
By submitting content to us, you allow Boxpair to use, reproduce, and display that content where reasonably necessary for operating or promoting our business, subject to applicable law.
You must not submit content that is unlawful, misleading, abusive, offensive, defamatory, or infringes someone else's rights.
We may remove content that we reasonably believe violates these requirements.
10. Personal Information
Any personal information you provide through our website is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, and how we protect it.
11. Website Errors & Updates
We may occasionally discover errors or outdated information relating to products, prices, promotions, availability, shipping, or other website content.
Where appropriate, we may correct these errors or update the information.
If an error affects an order you have placed, we will take reasonable steps to contact you and explain what happens next.
12. Prohibited Use
You must not use our website:
- For any unlawful purpose
- To infringe the rights of Boxpair or another person
- To submit false or misleading information
- To introduce viruses, malware, or harmful code
- To attempt to gain unauthorised access to our website or systems
- To collect another person's personal information without permission
- To interfere with the security or operation of our website
- To copy, scrape, reproduce, or exploit website content without permission
- To engage in activity that could harm Boxpair, our customers, or our website
We reserve the right to restrict or terminate access where we reasonably believe these terms have been breached.
13. Intellectual Property
Unless otherwise stated, the content on the Boxpair website—including our branding, text, graphics, images, logos, and other original material—is owned by or licensed to Boxpair.
You must not reproduce, copy, distribute, modify, or commercially use our content without our prior written permission, except where permitted by law.
14. Website Availability & Liability
We work to keep Boxpair available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, completely secure, or free from errors.
To the extent permitted by law, Boxpair will not be responsible for losses that result from circumstances outside our reasonable control or from your inability to use the website.
Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded, including applicable consumer rights.
15. Indemnity
Where permitted by law, you agree to be responsible for losses or reasonable costs incurred by Boxpair as a result of your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.
16. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
17. Ending or Restricting Access
We may restrict or suspend access to our website where necessary, including where there has been a serious or repeated breach of these Terms.
Any rights or obligations that should reasonably continue after termination will remain in effect.
18. Governing Law
These Terms are governed by the laws of England and Wales. This does not affect your statutory consumer rights, including any right to bring a claim in the courts of the part of the UK where you live.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, services, or legal requirements.
When changes are made, the updated version will be posted on this page. We recommend checking this page occasionally so you are aware of any updates.
20. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Business Name: Boxpair
Email: info@boxpair.co.uk
Address: 23, Bosden Avenue, Hazel Grove, Stockport, SK7 4LH, United Kingdom
Operating Hours: Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Response Time: We aim to respond within 24 to 48 hours